You asked, we listened.


When do tickets go on sale?

Tickets will go on-sale September 17th, you can register here! We can’t wait to see you there!

Did you know that you can sponsor a ticket for someone who cannot afford one?

Accessibility is important to us, which is why we have always kept our ticket prices so affordable. Unfortunately, tickets may still be out of reach for some people. That’s where you come in! If you would like to help someone afford a ticket, you can purchase a sponsored ticket online. After your purchase, email Grace at with your order confirmation number and the number of tickets you sponsored so that we provide someone in need with an unforgettable NLSW experience!

Why does NLSW 2020 still cost $25 if you’re not providing lunch this year?

The YWCA Niagara Region is still hosting it, therefore proceeds will be given to help those women and families in our community that need it the most, especially during these times. As well, this year we have invested in an interactive virtual event software to give you the best interactive experience possible.

This isn’t your regular, old Zoom meeting and you’ll soon find out when you log onto the event!

How do I buy multiple tickets for my friends and I?

You can purchase your ticket as well as tickets for your friends or colleagues online. If you’re buying more than one ticket online, it is very important that you include the first name, last name and email address of the other ticket holders during checkout.

What can I expect from the virtual space? 

Our three-day event gives you more time than ever to make new connections and gain a new perspective from all the inspiring individuals in our community. This includes a chance to network with our speakers, other attendees, and organizations.

We have found that in a virtual space, people are more likely to connect with other people because of the features we have included, which are: the instant chat feature and one-on-one meeting rooms. These features make it easy for you to connect with our speakers, other attendees, and our NLSW committee members.

I purchased a ticket but I didn’t get in invitation to the virtual space. Now what?

If your purchased your ticket before October 10th, you will get an invite to build your attendee profile when the platform officially launches to ticket holders on October 10th. If you purchased your ticket on or after October 10th, please allow 24-48 hours for our system to send you a invitation to set up your attendee profile.

If you did not get your email invitation as is outlined above, please check your spam folder for an email from our virtual platform that is sent from the email address:

Add to your email contacts/ safe sender list to ensure you at all updates about the event!

What is a one-on-one meeting room?

Sometimes with in-person events, it’s hard to meet with the speakers afterward. Whether it be because the line up to get to them is wayyy too long or it may be out of your comfort zone to approach them, it is totally okay! This feature will make things easier! With the one-on-one meeting rooms, we are giving you the opportunity to schedule a time to meet with any speaker that you want to chat with and ask questions too.

When will the platform go live? And what does that even mean?

We are hosting the virtual event on a platform called EventMobi. The NLSW 2020 virtual platform will go live on October 10th. This means that you can log on, create your profile and explore the platform before the actual event days. This will allow you to get familiar with the platform we have been creating just for you!

Do I have to attend all three days of the Summit?

No way! Life is busy. We know it may be hard to commit to all three days, but we didn’t want to deprive Niagara of some of the amazing learning and inspiring talks around leadership.

How do I log in?

We’ve made it really simple! Closer to the event dates, you will be provided a link to our virtual event platform. Once you have received this you can log in by click the icon on the top right corner, then follow the prompts to create your account and customize your profile.

Is there an app I can download on my cell phone?

Yes, there sure is! Available for all Android and iPhone users. Install the EventMobi App to access our event information, network with other attendees, view your schedule, explore the venue, and more. All you have to do is enter the code we will be providing you when the time comes.

Can attendees chat during the virtual session?

Of course! Attendees will find a chat option to the right-hand side of the session’s video, alongside any Live Polls or Q&A that the speaker includes.

Will I have to register for a specific workshop/seminar?

Once you buy your ticket and the platform goes live (October 10th), you can go into the virtual platform and decide which events you want to attend. You DO NOT need to register for specific workshops or seminars, but you can add events to your personal agendas to build your very own experience.

I want to attend all the sessions, but who has the time?

We thought you might say that! But don’t worry, all content from the Summit will be recorded and will be available for one month following the event. After the Summit, we will send out more information about where to find the recordings.

Is it safe to attend a virtual event?

We are doing everything in our power to make NLSW 2020 a safe and inclusive space. To accomplish this, we ask that all participants follow our NLSW Community Guidelines to ensure everyone has a great time at the event. In addition, our team has created our own protocol for managing inappropriate and unwanted commentary.

How can I access the recordings?

All sessions (seminars, workshops and panel discussions) will be recorded and posted directly on the NLSW virtual platform after the event. You can access the recordings in the “Session Recordings” tab on the left-hand side menu. These recordings will only be available after the event. Only NLSW ticket holders can access the recordings, so make sure you are logged into the platform to watch!